Returns & refunds

If something isn't right with your order, email us at the support address on your receipt within 30 days of delivery. Include your order number, or the email address you ordered with.

Damaged, faulty or wrong items

If an item arrives damaged, faulty, or isn't what you ordered, send us a photo of it with your order number. We'll send a replacement or give you a full refund, whichever you prefer.

Items that don't fit, or you've changed your mind

Email us within 30 days of delivery and we'll send you return instructions. Items must be unworn and unwashed, with their tags still on. Return shipping is paid by you. Once the item reaches us, we refund its price.

Refunds

Refunds go back to the card or payment method you used. Your bank may take 5–10 business days to show it.

Cancelling an order

Orders go to our fulfilment partner within minutes of payment, so we can't always cancel them. Email us as soon as possible and we'll do what we can.